This shocking video of a couple watching helplessly as their cruise ship departs from the Bahamas with their young children on board has gone viral. In the footage, which was filmed by passengers aboard the ship, the woman can be seen arriving on a cart as the ship disembarks. When she realizes what is happening, she unsuccessfully tries to hail the ship by waving her arms and eventually collapses to the ground, seemingly terrified.
According to Norwegian Cruise Lines, the woman was extremely late and had already forced the captain to alter the schedule. Her husband, who had went looking for her, was also left behind.
“The onboard team located her husband and children on board but the family was not able to reach her, nor did they know when she would be returning,” said a company spokesman. “Due to the circumstances, the ship went beyond normal protocol and waited an additional half an hour for the guest.
“When she had still not returned and following consultation with the family, it was decided that the husband would disembark with their travel documents to wait for his wife while the children would stay with their uncle and his family on the ship for the remainder of the voyage.”
Their children, aged 9 and 12, were supervised for the rest of the journey and the parents were present when the ship docked in New York three days later.
“The company offered travel and lodging assistance to the couple and arrangements were made for them to reunite with the ship upon her return to New York on April 24,” Norwegian Cruise Lines said.